Paralegal

Main Purpose of Role

This role is to provide direct support to his/her Principal to enable them to operate at optimum efficiency. This will include, but will not be limited to, the main responsibilities given below. You will be expected to use a high degree of self-management and initiative.

Main Duties and Responsibilities

• This Personal Injury Paralegal position will see the candidate support his/her Principle with a mixed caseload of CICA, RTA and EL/PL/OL claims from inception to conclusion. Claims will range from fast-track to intermediate-track and multi-track claims.
• Applicants must have previous experience of supporting their Principle’s caseload of personal injury files.
• Applicants must be proficient with the RTA and EL/PL/OL Claims Portal and DCP.
• Applicants must be familiar with Proclaim case management system.
• Fully utilise the practices case management system, together with digital dictation in preparation of correspondence and documents, organising and maintaining case files, ensuring they are up-to-date and easily accessible.
• Communicate with clients to gather information or provide updates (under Solicitors supervision).
• To administer filing, which will include daily filing and the opening and closing of client files in accordance with the current archiving procedures and policies
• To prepare correspondence and enclosures for mailing/email
• To undertake as necessary, preparing and copying of documents
• To make appointments, arrange meetings and to maintain an up-to-date diary for his/her Principal
• To attend to clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care
• To undertake any specific training when required to do so and overall to have a responsibility towards self-development
• To ensure the confidentiality of all the firm’s and client’s documentation and information

This is a description of the job as it is at present it is not exhaustive and may be altered to meet the developing needs of the practice and the individual.

Person Specification

• Excellent communication skills, both written and oral, with the ability to speak to clients at all levels.
• Adaptable to new procedures.
• Ability to work independently and as part of a team with a flexible approach to workload.
• Strong knowledge of legal terminology, documents, and processes.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Ability to maintain confidentiality and handle sensitive information.